Law firms continue to increase spending on new technologies year after year.  An often-overlooked key component is training.  In order to maximize user adoption which ultimately impacts productivity employees need proper training.    What about new employees who come on board or additional modules that are purchased after the initial implementation? It is imperative to have a training program in place to accommodate these…

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As many firms consider the possibilities of upgrading to Work 10, what comes into question is the current state of their iManage environment and is it truly ready for this move. When was the last time you took a detailed look into your current iManage environment and Database? Today we will take a high-level look…

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The developers at iManage continue to enhance the Work product line at the speed of light. Having already completed our own internal upgrade to the 10.2 platform, I wanted to share a few new and noteworthy features which I truly enjoy and make life easier for busy professionals. Sorting.  While the original iManage Work Professional…

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A recurring issue we have encountered at several of our clients is that of Outlook desktop alerts which suddenly stop firing.  As you can imagine this leaves users frustrated and could lead to missed deadlines and less than optimal communications.  While not exhaustive here are a couple of tips to identify the root cause of…

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Working from home is becoming more popular. Studies have shown that working from home can make you more productive because you do not have the distractions of an office space. It also provides the flexibility needed to effectively balance work and personal obligations.  This results in happier employees and increased staff retention. Two years ago,…

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You don’t know what you don’t know.  Ignorance is bliss. We’ve all heard these phrases many times. Recently I attended a luncheon and the person across from me said “We are new to this. We don’t know what we don’t know!”.  So true, but this is something I rarely hear admitted out loud. When your…

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Authentication. Communication. Encryption. Information security is fast moving and effects many parts of an organization. The speed of change can make information security fun but can also make it difficult to manage. Cloud services add to the complexity by dramatically changing the security landscape and breaking down the traditional borders protecting our information. As things…

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With iManage Work 10, email filing capabilities have expanded outside of the realms of Outlook with iManage Work 10 Email Management for Gmail. Not only does this make filing more convenient for users it, but the implementation by administrators is extremely simple. If a user would like to file emails in their email inbox, administrators would…

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We have all been there at least once in our careers. One day everything is going smoothly on a project, then wham! an unexpected issue knocks us off course. We find ourselves scrambling for the reason why, trying to communicate it to the sponsor and ultimately spending more time on the how it happened than…

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