Upgrade Considerations, AppAssure to Rapid Recovery



This post discusses considerations for an upgrade of the AppAssure Core or Agent from 5.x releases to the re-branded Rapid Recovery release 6.0.1.

Here at Adaptive Solutions, we have many clients who have recently made a significant investment in AppAssure. Now that buzz is starting to grow surrounding Rapid Recovery, some are asking if they should take the upgrade plunge. In most cases the answer is yes, given the significant product improvements.

Upgrading to the latest release of Rapid Recovery release 6.0.1 ensures that your environment is equipped with the latest product features, fixes and enhancements available.  Release notes and other Rapid Recovery technical documentation is available on the Dell documentation website at https://support.software.dell.com/rapid-recovery/release-notes-guides/.

You should upgrade only after careful consideration regarding the effect it may have on your environment. For example:

  • We recommend that clients carefully review the release notes and system requirements for Rapid Recovery prior to upgrading.  This helps to identify and prevent potential issues.
  • Most client environments expand over time, adding computer systems and complexity.  We recommend customers review their environments before upgrading and adjust accordingly.  It’s also a good idea to perform this review at least once annually, whether or not you are upgrading.
  • To help determine that enough resources are dedicated to sufficiently protect your environment with Rapid Recovery, review the Dell Data Protection | Rapid Recovery 6.0 Sizing Guide 3.0.

When upgrading from AppAssure to Rapid Recovery on your machines, be mindful of the following best practices:

  • If upgrading to Rapid RecoveryCore release 6.0.1, you can continue to protect machines with older versions of Agent, including AppAssure Agent releases 5.4.3 and 5.4.2. If you want to use any new features or enhancements in the Agent software, you can upgrade to Rapid Recovery Agent release 6.0.1.
  • Rapid Recovery installers (for both the Core and Agent software) can be used for first-time installation or for upgrading.  Installers can be downloaded from the Dell Data Protection | Rapid Recovery License Portalat https://licenseportal.com.
  • Before upgrading, verify that your system meets operating system, memory, processor, storage, and network requirements.  For additional guidance for sizing your hardware, software, memory, storage, and network requirements, see Dell Data Protection | Rapid Recoveryknowledge base article 118407, “Sizing AppAssure and Rapid Recovery Deployments.”
  • Always upgrade the Core before upgrading protected machines with the Rapid RecoveryAgent software.
  • The Core machine can run a version of Rapid Recoverythat is the same as, or more recent than, the version installed on protected machines.
  • Protected machines must not run a version of the Agent software that is more recent than the version installed on the Core.
  • If using replication, always upgrade the target Core first, then upgrade the source Core, and lastly upgrade protected machines.
  • The source Core must not run a version of Rapid Recoverymore recent than the target Core.
  • If using replication, import any seed drives before upgrading.  Outstanding seed drives that are not imported at the time of upgrade cannot be imported in the upgraded Core without manual intervention.

Within our installed customer base, upgrading to the latest version of Rapid Recovery makes sense in almost every case.  The main impediment, if any, would be repository space.

In my next post, I’ll discuss some of the exciting new features that Rapid Recovery is bringing to the table.

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