Senior ECM Engineer / Project Technical Lead

Website adaptsol Adaptive Solutions, Inc.

Adaptive Solutions, Inc. is a premier nation-wide provider of legal-specific systems integration and consulting services.

Job Summary

The Senior ECM (Enterprise Content Management) Engineer provides leadership and technical guidance to all levels of staff related to ECM projects. This position is part of the Enterprise Content Management team reporting to the Manager of Professional Services.

Role and Responsibilities

This is a senior level engineer position. Job responsibilities will include but are not limited to:

  • Lead the technical planning and design for ECM projects both on-premise and in the Cloud
  • Provide leadership and technical guidance to all levels of staff related to ECM projects
  • Develop strategic plan for staffing and skills development
  • Work closely with project managers to set realistic schedules
  • Interact directly with customers to provide technical updates

Qualifications and Education Requirements

  • 10+ years of experience as an engineer and/or a degree in technology
  • Expert in the ECM field
  • Prior experience in a high-level consulting or customer service role is required
  • Significant experience working with the major legal specific document management, records management and/or scanning softwares
  • Ability to interact in a professional manner with clients in both written and verbal communications and step in when issues need to be escalated

Preferred Skills

  • 10+ years of experience as an ECM Engineer
  • Prior experience in a high-level consulting or customer service role is required
  • Certifications in ECM specific software, such as iManage Certified Engineer
  • SQL Installation and configuration
  • Ability to write intermediate to complex SQL queries
  • Strong Microsoft Office skills

Characteristics Required:

  • Professional, customer service demeanor
  • Outgoing and comfortable working with client contacts and end users
  • Ability to easily adapt to changing environments
  • Careful attention to detail and priorities is a MUST
  • Be able to excel in a fast-paced environment

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