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Jennifer Parker, Selected as Member of OmTool Client Technology Advisory Council

, Jennifer Parker, Selected as Member of OmTool Client Technology Advisory Council

Jennifer Parker, Director of ECM Services at Adaptive Solutions, Inc., is proud to be part of the OmTool Client Technology Advisory Council (CTAC).  The group consists of OmTool clients and partners in the legal industry and was formed to foster collaboration and creative solutions to common technology challenges.

Jennifer has worked in the legal industry for over 15 years.  Holding both an MBA and a PMP certification, Jennifer’s focus has been on user experience and support.  She has managed operationally complex and highly political portfolios of projects with a focus on technology and cross-functional applications. Her experience will bring a unique perspective to the Council.

Below is OmTool’s recent press release announcing the Council.

ANDOVER, Mass.– February 25, 2016Omtool™, Ltd. (OMTL.PK), the trusted provider of document capture, fax and workflow technology solutions, today announced the debut of its new Client Technology Advisory Council (CTAC), a group comprised of Omtool clients and partners in the legal industry.

As Vendor Sponsor of CTAC, Omtool will provide a forum for a select group of advisors to collaborate and spawn creative solution ideas based on common legal firm environments and related technology challenges.  A subset of each quarterly meeting will include early insight into the company’s product roadmap ideas for innovations in various stages of development centered around AccuRoute®, Omtool’s enterprise-class document capture and workflow platform that enables organizations to capture, process, route and store document-centric content.   CTAC members will help guide new products and features that effectively solve their current and future challenges.

Comprised of IT leadership from top law firms and consultants, CTAC provides a forum for discussion issues related to document capture, fax and workflow as well as Omtool-specific development and support priorities.  Initial topics to be addressed include mobility, security, convergence of document and records management, production capture (records scanning), cost recovery and workflow systems. Fundamentally, the Council will focus and address all things document related.

According to CTAC member David Roden, Director of Technology at Goodell DeVries Leech & Dann, LLP, “I am a longtime client of Omtool and am honored to be part of their Client Technology Advisory Council.  Their software solutions have always been superior and I appreciate the opportunity to have early access to their technology and knowing that my input is valued by the leadership team at Omtool.”

David Shafiee, Director of Legal Solutions at Omtool, remarked, “We are extremely proud to launch Omtool’s first-ever Client Technology Advisory Council.  Feedback from our clients and partners is crucially important to our development and technical support endeavors.  We expect that CTAC will achieve a new level of communication and collaboration with our customers.  This initiative is a ‘win-win’ because with input from CTAC, Omtool’s product roadmap will better reflect clients’ needs.  CTAC contributions will challenge our team to communicate more and creatively approach problem solving.”



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Jennifer Parker is the Chief Experience Officer at Adaptive Solutions. She has been working in the legal industry for over 20 years. In her role as Chief Experience Officer, Jennifer is responsible for customer relations, business development, partner relationships, and leads the Business Analyst team. In addition to this leadership role, Jennifer’s focus is on assuring that the client’s business needs drive the technology selection, design, and implementation. She is an industry leader in user adoption and works with Adaptive’s clients to assure maximum user acceptance. Before joining Adaptive in 2015, Jennifer was a “hands-on” business and IT professional in-house in both AMLaw 100 and 200 Law Firms, serving as Director of Project Management, User Support, and Training. Jennifer’s projects have included general technology assessments, user interviews, ECM system evaluation and selection, iManage Work implementations, upgrades, and re-designs, iManage Records Manager implementations, and evaluations and implementations of scanning solutions. Jennifer can assist clients with both on-premises and cloud-based solutions and has worked in both large and small law firms as well as corporate legal departments. Jennifer received her BA, summa cum laude from Bryn Mawr College, her MBA from the Haas School of business at Berkeley and is a certified Project Management Professional. When not pre-occupied with business activities Jennifer spends her time at the ice rink with her two children. Jennifer also enjoys travel and has visited 12 countries on 4 continents.

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