Law firms continue to increase spending on new technologies year after year.  An often-overlooked key component is training.  In order to maximize user adoption which ultimately impacts productivity employees need proper training.    What about new employees who come on board or additional modules that are purchased after the initial implementation? It is imperative to have a training program in place to accommodate these…

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While the Go Live classroom training is key to a successful DMS roll out, there is significant value in face to face interactions. That’s why, in this article, I will review the benefits of floor support as an essential phase of your DMS roll out. What is the best approach? Various organizations have rolled out…

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