Adding MS Account to domain user says account '… is here already'

, Adding MS Account to domain user says account '… is here already'

After a recent rollout of Microsoft DirectAccess I ran into a specific issue around the addition of a Microsoft account to the domain account. After attempting to add the Microsoft account I was constantly presented with “username is already here” and an empty data entry box.

Given the deep integration between the “Microsoft Account” (i.e. non-domain account) and Windows 10, a non-integrated account isn’t really tenable. As it works out, a simple registry hack fixes this login issue.

This fix involves the use of regedit, so be careful!

  1. Run regedit
  2. Navigate to the following key HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdenties\<your problem identity>
  3. Delete the problem identity
  4. Now try to add your Microsoft account via the previous method. (No need for a reboot)

Once complete your Microsoft account will be added to the Windows 10 machine. (Now if only Msft would merge the organization and non-organization accounts)

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Adam is a co-founder of Adaptive Solutions and the CEO. He is heavily involved in our Cloud Services division and the daily operations of ASI. An Australian native, he lives in Northern California, is a trivia buff, coaches soccer and spends too much time painting run down houses.

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